Orders

How buyers sign in and open their order history and downloads.

Buyers do not need a password. They request a magic link and open their orders and downloads from the Customer Portal.

Customer Portal login asking for email to send a magic link. — Sign-in: enter the checkout email to receive a secure access link.

Signing in

Open the Customer Portal and enter the email used at checkout.
Receive a magic link by email and open it to verify.
Land in the account with every order and its files.

Orders and downloads

Open Orders for purchase history, or Downloads for the main deliverable plus any stems or add-ons. Files stay available for re-download.

Troubleshooting

Link not received: see Magic link not received.
Download not working: see Download link not working.